With regard to promoting the competitiveness of customer companies, the significance of services perceived as support services increases as competition becomes more intense. This perspective is clearly steering L&T’s product development that engages in systematic innovation to create the best service solutions possible.
The goal of product development is to ensure the competitiveness of L&T’s service products and thereby to help the company achieve its growth targets. Duties of the centralised product development function include planning product development operations, steering the product development process and implementing specified development projects.