Corporate responsibility is the foundation of our day-to-day operations. In addition, the services we offer help our customers adhere to the principles of sustainable development.
Leadership and management at L&T
The L&T Integrated Management System is a tool used to plan, develop and steer our everyday work and operations. It includes jointly defined operating procedures and provides tools for strategy implementation and the achievement of business goals. The system also extends to our international operations. It is used to ensure that our operations are consistent, harmonised and of high quality in all locations.
Management of environmental, occupational health and safety issues
Environmental, health and occupational safety risk management is an integral part of our management system. Ensuring our personnel’s well-being, providing a safe working environment and setting an example in environmental matters are factors that allow us to drive the company and its operations forward. Environmental and safety risks are regularly and extensively assessed across all organisational levels.
Certified operations
Our management system is certified for compliance with the ISO 9001 (quality), ISO 14001 (environment) and OHSAS 18001 (occupational health and safety) standards.
Trends that shape society affect our business
Our ageing population, availability of workforce and increasing service demand are key drivers of social change for service companies. Our job is to ensure the future availability of adequate and skilled labour force. In this situation, multicultural management, improvements in the recruitment process and competence development are issues of strategic importance. We are also acting to ensure that as many L&T employees as possible remain in working condition until retirement age.
We equip our customers to meet their environmental goals and obligations. Growing awareness of environmental matters is creating
greater expectations with respect to L&T’s services. Improvement in material and energy efficiency is becoming an even more integral part of customer companies’ daily operations. This is because process enhancement is a key requirement in ensuring economic efficiency,
and emissions must be cut to curb climate change. The motivation for environmental management has changed. Instead of waste disposal, the emphasis is on waste prevention and collection for reuse.
Additional information:
L&T's operating environment
Annual Report 2011