Lassila & Tikanoja aims to be a profitable and competitive investment, a challenging and secure place to work, a reliable partner, and a good corporate citizen. We observe the legislation and regulations that are binding on us and operate in accordance with good business practices. L&T intends to pursue profitability and to maintain competitiveness through improved efficiency and differentiation, eg. through product development. We are also committed to continuous improvement of our operations.
L&T’s goals in regard to customers, personnel, society and environment are determined in more detail in the operating policy. L&T’s operating principles are the common rules through which the goals defined in the operating policy are achieved. L&T is a signatory to The ICC Business Charter for Sustainable Development.
These operating principles are put into effect through the actions of every employee. Their implementation is evaluated with the help of appraisal discussions, job satisfaction surveys, internal assessment and customer satisfaction surveys.
L&T Integrated Management System
L&T Integrated Management System (IMS) is a tool for planning, guiding and developing operations in a unified way. The management system includes jointly defined operating procedures and provides tools for the implementation of the strategy and goals.
Risk management forms an integrated part of L&T’s management, monitoring and reporting systems. L&T’s risk management policy is approved by the company’s Board of Directors. The Board of Directors has also approved the financing, insurance and disclosure policies as well as internal control policy.
Management of environmental, occupational health and safety issues
Management of environmental, occupational health and safety issues as well as quality management is an essential part of L&T Integrated Management System. L&T’s three-year environmental, health and safety (EHS) programme is based on EHS aspects, the company’s strategy, as well as assessments of risks and dangers. The EHS objectives for 2007–2009 were the maintenance and improvement of working capacity, building a sound occupational safety culture and reducing energy consumption and emissions. EHS targets are derived from the EHS objectives, and each unit includes its EHS targets in the operating plans. EHS groups within the unit make decisions and take concrete action to develop the work community.
Certified operations
In its operations, L&T observes the principles of the ISO 9001 quality management standard, the ISO 14001 environmental management standard and the OHSAS 18001 occupational health and safety management standard. L&T’s management system and a substantial part of L&T’s services have been certified in accordance with these standards. Furthermore, L&T’s hygiene services for the food industry have been awarded a food safety management system certificate according to ISO 22000.