Environmental Services is the sector’s market leader in Finland. It also aims to be a major player abroad in selected environmental management segments.
Environmental Services seeks maximum operational coverage in all sections of the waste management logistics chain. In Finland, L&T pursues national market leadership in an increasing number of materials. Operations are based mainly on the division’s own collection operations, the objective being to ensure sufficient volumes for its own processing plants.
Efforts will be made in the recycling business to raise the recovery rate of collected waste material and to further strengthen L&T’s position in the final section of the logistics chain. A comprehensive plant network will provide the company with a competitive edge.
In services for industry, L&T is a customer-oriented supplier of integrated comprehensive solutions. Its focus is on constructing operating models that can optimise capacity allocation to correspond to fluctuations in demand.
Outside Finland, Environmental Services strives to exploit its expertise, especially in the Baltic States and in selected regions in Russia, where market development lags considerably behind Finland. Measures will be taken to extend operations to cover the entire chain, from collection to processing.
Property and Office Support Services* is the second-biggest operator in its field in Finland. L&T will seek to distinguish itself from competitors through high-quality services, efficient production management systems, and service customisation for selected customer groups.
In the service operations, special attention will be paid to improving the customer’s cost and energy efficiency. L&T provides office support services, such as mailing, reception and catering, either on its own or in cooperation with other leading companies in the field.
To prepare for changes in the workforce structure, action will be taken to develop multicultural leadership skills.
Outside Finland, Property and Office Support Services strives for growth and better profitability in selected countries.
Renewable Energy Sources (L&T Biowatti) is the leading supplier of wood-based biofuels in Finland. Its objective is to be a flexible and reliable long-term business partner.
To achieve business success, the division needs to secure a supply of wood raw material at competitive prices. For this purpose, raw material is procured through L&T's own forestry service organisation and by complementing domestic procurement with international trade. L&T makes use of its extensive partnership and subcontractor network in procurement operations. An extensive terminal network and the company’s own production and transport machinery help secure reliable deliveries.
Smoothly running and efficient logistics and service competence help L&T differentiate itself from competitors. Reliable, easy-to-use and competitively priced service solutions will be developed to address the needs of different types of forest owners. Meanwhile, long-term partnerships are being pursued with power plant customers.
Profitability enhancement measures include overall logistics improvements and maximum utilisation of intra-Group synergies.
* As of 1 July 2010, Property and Office Support Services was divided into two divisions: Property Maintenance, and Cleaning and Office Support Services.