Environmental Services is the market leader in Finland. It also aims to be a major player in selected segments outside Finland.
Our aim is to lead the way in waste management, in the logistics chain. In Finland, we pursue national market leadership in a growing number of areas in materials processing. We also aim to expand our producer liability business. Operations are based mainly on our own collection operations, the objective being to ensure sufficient volumes for our own processing plants. Standardised core processes add efficiency.
We will seek to raise the recovery rate of collected waste material and strengthen L&T’s position in the final links of the logistics chain. An extensive plant network provides L&T with a competitive advantage, and the existing collection network allows the collection of new fractions. Key methods to improve productivity include production and material flow optimisation, and logistics development. We also develop environmental solutions for the trade and industry sector.
In services for industry, L&T is a supplier of integrated comprehensive solutions. Focus is on constructing operating models that can optimise capacity allocation to correspond to fluctuations in demand. Growth opportunities exist in the development of environmental solutions within the industry sector. One of the priority areas is wastewater services.
Outside Finland, we aim to exploit our expertise, particularly in the Baltic States and selected regions in Russia, where market development lags considerably behind Finland. We aim to extend operations to cover the entire chain, from collection to processing.
Cleaning and Office Support Services is the second-biggest operator in Finland, the market leader in Latvia, and among the four largest in Sweden. L&T seeks to distinguish itself from competitors through high-quality services, efficient production management systems, and support service customisation for selected customer groups. We are able to integrate and manage a range of services.
Growth is pursued by developing our multiservice competence. Other growth drivers include business acquisition, operational efficiency enhancement and technology utilisation.
In our service business, we pay special attention to environmental competence and adaptation to customers’ changing requirements. Customer relationship and production processes are cost-efficient and our customer care is systematic. We will improve co-operation between sales and production. To prepare for changes in the workforce structure, we will develop multicultural leadership skills. Over the next few years, we will also seek to benefit from the deregulation of the public sector.
Outside Finland, L&T strives for growth and better profitability.
In Property Maintenance, L&T is the second-biggest operator in Finland, and the biggest in damage repair services. L&T seeks to differentiate itself from competitors, through high-quality services, a service-oriented mindset, efficient production management systems and quick adaptation to customer needs.
Customers’ energy efficiency is the key theme. We continue to improve our personnel’s energy efficiency competence. We also pay special attention to utilising our environmental competence and enhancing the customer’s cost-efficiency.
Key development areas include customer care, sales work and multiservice production. We also make efforts to increase process efficiency and utilise systems and technologies in new ways. In damage repair services, we will deepen business partnerships. We are preparing ourselves for the second wave of public sector deregulation over the next few years.
Renewable Energy Sources (L&T Biowatti) is the leading supplier of wood-based biofuels and recovered fuels in Finland. Flexibility, reliability and commitment to long-term customer care are our key values.
At L&T, we are preparing for an increase in demand for wood, prompted by the Government's energy policies. This trend is fuelled by climate change and growing environmental awareness. To achieve business success, we need to ensure our operational efficiency and secure a supply of wood raw material competitively. Our own forestry services organisation secures raw material supply. We can also rely on our partner and subcontractor network. Our terminal network and the company’s own machinery guarantee reliable deliveries.
Smoothly running logistics and service competence help us differentiate ourselves from competitors. Reliable, easy-to-use and competitively priced service solutions will be developed to address the needs of forest owners. We will take steps to improve our service skills and customer relationship management. Meanwhile, long-term partnerships are being pursued with power plant customers.
Profitability enhancement measures include overall logistics improvements and maximum utilisation of intra-Group synergies. Our operations will focus on tapping into the market growth in Finland.